Collections Specialist - Healthcare Accounts

SkillSplash is seeking a dedicated and professional Collections Specialist to join an established US-based healthcare organization. In this remote role, you will be responsible for managing outstanding healthcare accounts, streamlining the accounts receivable process, and ensuring timely payment collection to support the organization's overall cash flow. This is an excellent opportunity for a detail-oriented professional to build specialized expertise within the dynamic US healthcare sector. The ideal candidate is persistent, organized, and capable of maintaining professional relationships while resolving complex billing discrepancies. You will work within a growing international team, utilizing your skills to investigate unpaid claims and ensure accurate financial record-keeping in a structured remote environment.

• Manage and follow up on outstanding healthcare accounts to ensure timely collection.
• Review accounts receivable and aging reports to identify and prioritize overdue balances.
• Contact customers, insurers, and internal teams to resolve payment queries and disputes.
• Investigate unpaid or delayed insurance claims and patient liabilities.
• Record all collection activity and account updates accurately in the billing system.
• Collaborate with internal billing and administrative teams to reconcile accounts and improve cash flow.

• Proven experience in collections, accounts receivable, or medical billing.
• Strong communication and telephone skills with a professional demeanor.
• Excellent organizational and time-management abilities.
• Proficiency in spreadsheet software and account-management tools.
• Ability to work independently and effectively in a remote environment.
• Strong attention to detail and ability to handle sensitive financial information with confidentiality.